FAQ

With Whish. You review your order, approve the payment in Whish, and your course opens right away. You pay the price shown, with no fee on top.

As soon as Whish confirms your payment, usually within a minute. It ends on the last exam day of your term.

Nothing is charged. A Whish payment you don’t finish closes after 30 minutes and we send one reminder email an hour later. An unpaid order is canceled by itself at the end of day 3. You can order again any time.

No refunds after activation. If we cannot activate your order, we return the money. Start the course for free first to see whether it suits you.

Sometimes. Type the code on the order page. Codes do not stack with each other or with automatic discounts; the order uses the single best discount and says which one it used.

Access lasts until your university’s last exam day. You see the exact date after you sign in. Summer terms work the same way.

Two devices per account, for example your phone and your laptop. A third device is blocked; email us to reset your devices.

No. One video at a time: playing on a second device stops the first.

Your name and phone number (your email if you gave no phone) appear on every video and page of notes. Sharing your account or tampering with the player closes the account with no refund.

Not for now. Videos play on the site on phone and computer browsers. You can add the site to your home screen like an app.

Videos play in Chrome, Safari, Edge or Firefox. On Samsung Internet, tap Open in Chrome.

Your progress (watched videos, quiz scores, flashcards) is kept. The course shows “Renew” with the normal prices.

Not from the site, because they appear in the watermark. Email us and we correct them for you.

The chapter 1 video of every course that has videos, once you sign up with your university email. A course sold without videos lets you try chapter 1’s practice questions instead. Nothing else is free.

Not always. Each course page shows what that course sells: videos, notes, practice questions, flashcards, mock exams or past papers. You buy only what it offers. Some courses sell their parts together as bundles; a part in a bundle is not sold on its own there.

Some courses offer both, some only one; the course page shows which. Basic gives you a fixed half of each chapter’s MCQs and flashcards. Plus gives you all MCQs, all flashcards and the written questions. When a course offers both, you can upgrade from Basic to Plus later by paying the difference, with the same end date.

When the course offers it, add practice within 7 days of activation and pay only the difference to the combo price. We remind you on your order page and by email.

Where a course has notes, they come with the videos, the combos and single chapters, never with practice alone. A course without videos may sell its notes on their own. Notes are read on the site with your name and phone on each page; there is no download.

Exams you buy one by one on the course page. A mock exam is timed: the timer starts when you press Start, you get a set number of tries, and you see your score when you submit. A past paper is a past exam you read on the site, with its answers when you finish. There is no download.

Yes. Each course page shows its own prices for what it sells: videos, notes, practice, combos, single chapters and exams.

Tell us your university and the course you need, and we let you know when it is added: email us at [email protected].

The course material is made by people. Some videos are made with AI, and every video is checked by certified academics. If you spot a mistake, email us and we check it.